Privacity Policy - Gaviota Simbac

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PRIVACITY POLICY

Our Privacy Policy is part of the General Terms & Conditions that govern this Website.

Who is the data controller of your data?

Carlos Coloma
AUTOVÍA DE ALICANTE A-31, KM 196
03630 SAX (ALICANTE)

Who is the security processing controller?

Francisco H. Alcaráz
AUTOVÍA DE ALICANTE A-31, KM 196
03630 SAX (ALICANTE)

You can write to these addresses or communicate with us via email info@gaviotagroup.com

We reserve the right to modify or adapt this Privacy Policy at any time. We recommend you review it. If you are registered and access your account or profile, you will be informed of the changes.

If you are part of one of the following groups, check the drop-down information:

+ WEBSITE AND EMAIL CONTACTS

What data do we gather through our Website?

We may process your IP, your operating system, the browser your use and even the length of your visit, anonymously.

By providing your information in the contact form, you are identifying yourself so we can contact you if necessary.

Answer your questions, requests and enquiries.
Manage the requested service, answer your request or process your enquiry.
Provide information by electronic means regarding your request.
Provide business or event information by electronic means, as long as there is express authorisation.
Analyse and improve our Website’s products and services. Improve our business strategy.

Acceptance and consent of the stakeholder: When filling out a form and clicking Send is mandatory to make a request, this action will necessarily imply that you have been informed and expressly consent to the content in the clause attached to such form or accept the Privacy Policy.

All our forms have a * on the mandatory fields. If those fields are not filled out, or the Privacy Policy acceptance check box is not ticked, the information will not be sent. It normally looks like this: “□ I am over 14 years old and I have read and I accept the Privacy Policy.”

+ NEWSLETTER CONTACT

What data do we gather through our newsletter?

You may subscribe to our Newsletter on our website by providing us with an email address to which it will be sent.

We only store your email in our database and we will periodically send you emails until you unsubscribe or we stop the service.

You will always have the chance to unsubscribe, on every communication.

Manage the requested service.
Provide information by electronic means regarding your request.
Provide business or event information by electronic means, as long as there is express authorisation.
Analyse and improve emailing to improve our business strategy.

Acceptance and consent of the stakeholder: When you subscribe you must tick a check box and click on send. This action will necessarily imply that you have been informed and expressly consent to receiving the newsletter.

If the Privacy Policy acceptance check box is not ticked, the information will not be sent. It normally looks like this: “□ I am over 14 years old and I have read and I accept the Privacy Policy.”

+ CLIENTS

What data do we use?

Create quotes and follow-up by emails between both parties.
Provide information by electronic means regarding your request.
Provide business or event information by electronic means, as long as there is express authorisation.
Manage the administrative, communicative and logistics services done by the Controller.
Invoice and declare the appropriate taxes.
Carry out the necessary transactions.
Manage control and recovery procedures.

+ QUALITY SURVEYS

What data do we use from surveys?

Evaluate the quality of the provided service.
Improve the services offered in compliance with ISO.

The legal standing is the express consent of the respondent.

+ SUPPLIERS

What data do we use from suppliers?

Provide information by electronic means regarding your request.
Provide business or event information by electronic means, as long as there is express authorisation.
Manage the administrative, communicative and logistics services done by the Controller.
Invoicing.
Carry out the necessary transactions.
Invoice and declare the appropriate taxes.
Manage control and recovery procedures.

The legal standing is the acceptance of a contractual relationship or, otherwise, your consent when contacting us and offering us your products in any way.

+ SOCIAL MEDIA CONTACT

What data do we use from social media?

Answer your questions, requests and enquiries.
Manage the requested service, answer your request or process your enquiry.
Connect with you and create a community of followers.

The acceptance of a contractual relationship in the appropriate social network, pursuant to its Privacy Policy:

Facebook http://www.facebook.com/policy.php?ref=pf

Instagram https://help.instagram.com/155833707900388

Twitter http://twitter.com/privacy

Linkedin http://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv

Pinterest https://about.pinterest.com/es/privacy-policy

Google* http://www.google.com/intl/es/policies/privacy/

*(Google+ y Youtube)

For how long will we store your personal data?

We may only check or delete your data to a limited extent because there is a specific profile. We will process your data as long as you wish, by following us, being friends, and by clicking “Like”, “Follow” and similar buttons.

If you need to rectify your data or restrict information or posts, you must do so through your profile or user settings on the social network itself.

+ JOB SEEKERS

What data do we use from your CV?

Organise recruiting processes to hire employees.
Call you in for job interviews and to evaluate your application.
If you have consented, we may send it to collaborating or related companies with the sole purpose of helping you find a job.
If you tick the Privacy Policy acceptance check box, you consent to transferring your job application to the entities within the company group with the purpose of including you in personnel recruitment processes.

We also inform you that after a year of receiving your curriculum vitae, we will proceed to securely destroy it.

The legal standing is your clear consent when sending us your CV.

Do we include the personal data of third parties?

No, in general we only process the information provided by the owners. If you provide third party data, you must previously inform and request consent from those people. If you fail to meet this requirement, you release us from any responsibility.

And data of minors?

We do not process data of minors under 14 years old. Please, do not provide your data if you are not over 14 and do not provide third party data if they are under 14. GAVIOTA SIMBAC, S.L. is not liable for the breach of this provision.

Will we communicate electronically?

Only to manage your request if this is one of the means of contact you provided.
Our marketing communications will have been previously expressly authorised by you.

What security measures do we apply?

Don’t worry: we have adopted an optimal security level for the Personal Data we process. We have installed all the means and technical measures available to us pursuant to the current state of technology to avoid losing, misusing, altering, unauthorised access and theft of the Personal Data.

Who will receive your data?

Your data will not be transferred to third parties, unless required by law. Specifically, they will be provided to the Spanish National Tax Agency and to banks and financial entities to collect payment for the service provided or product acquired, as well as to the necessary data collectors to execute the agreement.

In the case of purchase or payment, if you choose an application, website, platform, bank card or other online service, your data will be transferred to that platform or will be processed in their environment, always with maximum security.

When we allow it, the development and maintenance company and the hosting company will have access to the website. They have signed a service delivery agreement that requires them to have the same level of privacy as us.

Any international data transfer when using US applications will be adhered to the Privacy Shield framework, which guarantees that US software companies comply with the European data protection policies regarding privacy.

What rights do you have?

To know if we are processing your data or not.
To access your personal information.
To request the rectification of inexact data.
To request the deletion of your data if they are no longer needed for the purpose they were gathered for, or if you withdraw your consent.
To request that the processing of your data is limited, in some cases, in which case we will only keep them pursuant to current regulations.
To transfer your data, which will be provided to you in a commonly used structured format or in a mechanical reading device. If you prefer, we can send the data to the new controller you designate. This is only valid in certain cases.
To file a complaint at the Spanish Data Protection Agency or competent control authority, if you believe we have not helped you correctly.
To revoke consent of the processing you have consented to at any time.

If you modify any information, please let us know so that we can keep it updated.

Do you want a form to exercise your rights?

We have forms to exercise your rights. Please email us or, if you wish, you may use the one created by the Spanish Data Protection Agency or third parties.
This form must be electronically signed or be accompanied by a copy of your ID.
If you represent someone, you must provide a copy of their ID or have them include their electronic signature.
The forms may be filed in person or sent by mail to the address of the Controller at the beginning of this policy.

How long will it take us to answer your exercise of rights?

Depending on the right: a maximum of one month since your request, and two months if the topic is complicated. We will notify you if we need more time.

Do we process cookies?

You may read our Cookie Policy by following the appropriate link from our homepage to learn about the cookies we use other than the necessary ones.

How long will we store your personal data?

Your personal data will remain stored while you are linked to us.
Once you sever that link, the personal data processed for each purpose will be stored for the legally foreseen terms, including the time a judge or court may require pursuant to the statute of limitations of legal actions.
The data processed will be stored as long as the legal terms mentioned above do not expire, if there were legal obligation to maintain them; or if the legal term does not exist, until the stakeholder requests their deletion or revokes consent.

•We will store all the information and notices related to your purchase and our service delivery while the product or service guarantee is in effect, to handle possible claims.

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